Investigations

The criminal justice system cannot function without people who are prepared to give evidence. In regulatory work, the Witness Charter offers a national benchmark for how witnesses should be treated. This article revisits the Charter from a regulatory enforcement perspective.

We talk a lot about “evidence‑led” regulatory enforcement, yet too many housing cases still progress without hearing from the people actually living with the risk. With the Renters’ Rights Act 2025 placing a clear duty on local housing authorities to enforce landlord legislation, we now have a real chance to bring tenants and residents into the evidential picture through Victim Personal (Impact) Statements—not just professional reports.