Terms, Conditions, Policies & Statements
R2B Training & Consultancy
Index
Bookings and Code of Conduct for Delegates
Training Course Terms and Conditions
Explains the contractual terms for our training courses, including bookings, payments, cancellations, online delivery, responsibilities of clients and delegates, and limits of liability.
Code of Conduct for Delegates
Defines the standards of professional behaviour we expect from staff, associates, clients and participants, including integrity, respectful communication and safe working practices.
Core governance and legal
Mission Statement – R2B Training & Consultancy
Sets out why R2B exists, what we believe about fair, person‑centred enforcement, and how we support professionals to make defensible decisions that uphold public trust.
Complaints and Concerns Policy
Explains how to raise a concern or complaint about R2B training or consultancy, the steps we take to respond, and how we use feedback to improve our services.
Ethics, behaviour and culture
Equality, Diversity and Inclusion (EDI) Policy
Describes our commitment to equality, diversity and inclusion in all R2B activities and sets expectations for fair, respectful and non‑discriminatory behaviour.
Trans Inclusion and Gender Identity Policy
Sets out how we support trans, non‑binary and gender diverse people, including respectful use of names and pronouns, confidentiality and expectations of inclusive conduct.
Safety, safeguarding and modern slavery
Safeguarding and Safer Working Policy (Adults)
Explains how we safeguard adults at risk, the principles we follow, safer working practices for trainers and associates, and how to recognise and report safeguarding concerns.
Modern Slavery and Human Trafficking Policy
Describes our stance on modern slavery, the steps we take to minimise risk in our own operations and supply chains, and how concerns about exploitation can be raised.
Data, privacy and accessibility
Privacy Notice and Data Protection Policy (GDPR)
Sets out how we collect, use, store and protect personal data in line with UK GDPR, including lawful bases, retention, individual rights and data breach procedures.
Accessibility Statement
Explains how we work to make our website, digital content and training accessible, the adjustments we can offer, and how to contact us about accessibility needs.
Cookies Policy
Describes how cookies and similar technologies are used on our Wix website, including essential, functional, analytics and marketing cookies, and how users can manage preferences.
Environment and sustainability
Environmental and Sustainability Statement
Outlines how we manage our environmental impact through choices about travel, venues, digital materials and suppliers, and our commitment to ongoing, proportionate improvements.